Mercedes Comand NTG4 Repair

Comand NTG4 repair options:

Issues:

  • Radio no longer responds to the knob when turning
  • Button does not work at all anymore
  • Damage
  • Sound scratches after switching off / on
  • Star in the picture
  • Rotary knob does not work
  • Screen stays black
  • Navigation won't update or hangs during update
  • CD cannot be read
  • CD / DVD changer does not work

Part Numbers:

  • A2048703290
  • A2048709489
    A2048704090
    A2048709589
    A2048704894
    A2048709690
    A2048706190
    A2049062800
    A2048707290
    A2048708094
    A2048707689

Average costs: 300 euros including VAT

NTG2.5 systems

Known Issues

  • Star in the picture
  • Screen stays black
  • Navigation won't update or hangs during update
  • CD cannot be read
  • CD / DVD changer does not work
  • Device suddenly reports: "Theft protection active"
  • Navigation maps cannot be updated
  • Error codes: 0x2312, ox2308, ox2303, ox2317, or ox3200 suddenly appear
  • Hangs during navigation update
  • Error message: map material is not suitable for this device
  • FM / AM presets cannot be stored anymore
  • No satellite reception (often in the antenna itself)
  • Error message: Software missing

Available part numbers

  • A1699007900
  • A1698705094
  • A1699002500
  • A1698704994
  • A1698705494
  • A1699002100
  • A2118708994
  • A1718704794
  • A2038703094
  • A2309001000
  • A2308702494
  • A1648704994
  • A1648705094
  • A2519005200
  • A2518705094
  • A1699008400
  • A2038703894
  • A2119061600
  • + Many others

Available versions:

  • BD0811
  • BZ9811
  • BZ9871
  • BD0820
  • BZ9831
  • BZ9880
  • BD0830
  • BZ9830
  • BZ9881
  • BD0831
  • BZ9840
  • BZ9890
  • BD0840
  • BZ9841
  • BZ9891
  • BD0860
  • BZ9851
  • BD0880
  • BZ9860
  • BD0891
  • BZ9870

NTG1 / NTG2 systems

Known Issues

  • Radio restarts or star remains on the screen
  • Navigation DVD is no longer read
  • Device keeps restarting (after start in the image)
  • Device suddenly reports: "Theft protection active"
  • Navigation maps cannot be updated
  • Error codes: 0x2312, ox2308, ox2303, ox2317, or ox3200 suddenly appear
  • Hangs during navigation update
  • Error message: map material is not suitable for this device
  • FM / AM presets cannot be stored anymore
  • No satellite reception (often in the antenna itself)