Mercedes Navigation Repair Overview

Repair options

If you have problems with your radio / amplifier or navigation module, we can in most cases carry out a Mercedes navigation repair without problems and cost-efficiently.

Because we specialize in infotainment, we now have a lot of knowledge of the systems and internal workings and we have already solved many problems.

Repair is the solution. Most problems arise from longevity of memories and/or simply using the device. By repairing your own device you avoid extra costs and problems when it comes to release codes, anti-theft codes, card codes and (in) compatibility with the vehicle. You always keep the right device

Harman logic close up
Mercedes Navigation Repair Overview 22

We can now repair 95 % of the registered repairs at a fixed price thanks to our large knowledge base

Take advantage!

Mercedes Navigation Repair Generation MBUX (NTG6)

Including Renovated in ao

  • Sprinter 907
  • A 177
  • B 247
  • CLA
  • GLC
Screenshot 2021 05 24 at 08.44.57
MBUX A 177 navigation map

Mercedes MBUX NTG6

Common complaints

  • Systems will not boot. Remains on the Mercedes logo
  • Anti-theft protection active
  • Map cannot be updated to newer version
Screenshot 2021 05 24 at 08.47.15
MBUX Radio navigation
mbuxlogo
MBUX logo stuck
Screenshot 2021 05 24 at 08.44.57
MBUX A 177 navigation map

Repair Comand Online generation NTG5 / NTG5.5 (2013-2019)

Including Renovated in ao

  • C class 205 from 2015-2018
  • GLC class 253 from 2015-2019
  • S class 222 from 2013-2018
  • CL class 217 from 2014-2018
  • Viano 447 until 2019
  • S class 222
  • A / B class
IMG 0294 result
Comand NTG5 Online C class

Known Issues

Comand Online NTG5.1

  • CD / DVD play options
  • FM / Radio not available
  • Card not available
  • Unit does not start up
  • Japan / ECE conversion

Comand Online NTG5.2

  • No Can connection
  • Card cannot be activated
  • Bootloader mode
  • Unit restarts after a few minutes
  • Preset stations are not stored
  • DAB not available
  • Unit cannot be flashed or has frozen while flashing

Comand Online NTG5.5

  • System reboots after 30 seconds
  • Do not zoom out the map
  • Bootloader active
  • Navigation can no longer be activated (after updates)
  • Japan / USA conversion

Repair Audio 20 (Garmin) generation NTG5 / NTG5.5 (2013-2019)

Including Renovated in ao

  • C class 205 from 2015-2018
  • GLC class 253 from 2015-2019
  • S class 222 from 2013-2018
  • CL class 217 from 2014-2018
  • Viano 447 until 2019
  • S class 222
  • A / B class
IMG 0215
Audio 20 NTG5 Garmin

Known Issues

Audio 20 NTG5 * 1

  • Completely dead
  • Only fan is running
  • Garmin map cannot be activated
  • CarPlay and / or Android auto does not work
  • Device keeps restarting

Audio 20 NTG5 * 2

  • White screen
  • Very slow
  • Does not read CDs

Repair APS 50, Comand NTG4, Comand NTG4.5 and Audio 20 (Becker Map pilot) NTG4.5

Including Renovated in ao

  • C class 204 from 2008-2012
  • Viano 447 to 2016
  • E class from 2009-2015
  • ML / GLE from 2011
  • A / B / CLA / GLA from 2012-2015
  • CLS 218
  • SLK / SLC
  • SLS
conversion nice result
Comand NTG4.5 for the ML

Known Issues

APS 50 / Comand NTG4

  • Navigation not available
  • Navigation cannot be updated
  • Navigation crashes during the update
  • No bluetooth audio streaming (only 212 / E)
  • Folding screen remains black
  • Rotary knob does not work
  • CD / DVD changer does not work
  • Device does not turn on

Comand NTG4.5 / NTG4.7

  • Navigation update remains at 0%
  • Device does not turn on
  • Device restarts after 1 minute
  • Error message “Key off” / Chinese characters
  • Message: Theft protection active

Audio 20 NTG4.5 / Becker map pilot

  • Becker's screen hangs
  • Becker map pilot is no longer recognized on the computer
  • No Europe maps available
  • Some countries not available
  • PIN code active
  • Becker map pilot keeps restarting
  • CDs are not played
2.radio result
Comand NTG4 204
Mercedes Comand NG47
Mercedes Comand NG47
Becker navigation
Audio 20 / Becker navigation

Repair Comand NTG3 / NTG3.5 and Harman logic 7 amplifiers (2006-2013)

Including Renovated in ao

  • S class w221 (2006-2009)
  • S class w221 facelift
  • CL
Mercedes w221 amplifier
Mercedes w221 amplifier

Known Issues

Comand NTG3

  • Navigation not available
  • Clock is not wrong
  • Reversing camera does not work
  • Unit restart
  • Changer not working

Comand NTG3.5

  • Metadata loss
  • Navigation not available
  • Unit restarts every 10 seconds

Harman Becker Logic 7 Amplifier

  • No FM stations
  • No CDs
  • Takes a long time for channels to appear
Mercedes Comand NTG3
Mercedes Comand NTG3
IMG 3379
Comand NTG3.5 metadata loss
Screenshot 2020 01 24 at 22.31.00
Mercedes W221 sound amplifier

Repair other matters

Burmester amplifiers

  • S class 222
  • S Coupe 217
  • C class 205
  • Viano
  • AMG GT
Burmeister
Burmeister