Privacy

Your privacy and security. Still important

In addition to the fact that we spend a lot of time and attention on your vehicle, we also think it is important to offer a secure website. Finally, the calling card of our company. All connections are secured by default with the so-called https protocol. This means that all information is sent securely, including information that you send to us via the contact form. You can recognize this by the 'lock' at the top of your browser.

In addition, we will provide our servers and software with the latest software / security patches at frequent times

What types of data are processed?

In the context of the service, Mbnaviworld can process data from its customers, prospects and other visitors / users of its (mobile) website

Which data we collect depends on the product and / or service purchased and can include personal data as well as other data. If you would like to view specific information about your personal data, please contact us via our contact form (to prevent spam).

If you do not want Mbnaviworld to process your personal data, we advise you not to fill in the contact form, not to contact us by telephone and not to purchase products / services from us.

For what purposes are the data processed?

Mbnaviworld processes data for various purposes.

  • For the formation and implementation of the agreement.
  • Sending newsletters, improving and analyzing (mobile) (website) services.
  • Preventing fraud and criminal offenses.
  • For the preparation of quotations
  • To answer questions asked by the consumer about 1 or more services
  • For marketing purposes.

Who is the data shared with?

Mbnaviworld only provides this information to third parties insofar as this is permitted by Mbnaviworld on the basis of privacy legislation. Mbnaviworld shares data with suppliers if this is necessary to enable our services, such as with suppliers for (activation of) theft-relevant parts and software and for suppliers for parcel delivery. Mbnaviworld does not sell personal data to third parties. Mbnaviworld strives to process personal data within the EU by, for example, hosting its servers within the EU (Amsterdam) and working with local partners as much as possible.

On what basis are the personal data processed?

Mbnaviworld obviously only processes personal data if this is permitted by law.

  • For the execution of an agreement with the customer. For example, Mbnaviworld needs address details for delivery of a product or for registration of the purchase in connection with, for example, the warranty period
  • With a legal obligation. For example, invoice data must be kept for at least 7 years for tax purposes.
  • With a legitimate interest. This can be because of improving our services or for carrying out certain marketing activities.
  • Based on consent. If none of the above applies, we will only process personal data after permission. An example of this is subscribing to certain (commercial) newsletters.

How long will the data be kept?

Mbnaviworld processes the collected data for as long as this is necessary for the purposes for which the data was collected or is necessary to comply with legal obligations. As a rule, we process data that we process in the context of a customer relationship no longer than seven years after the last customer contact took place and where applicable / possibly shorter. Requests from prospects (such as after completing the contact form or telephone inquiries) that do not lead to a customer relationship will be deleted from our servers within 30 days.

How are personal data secured?

We use extensive security procedures to protect the data we process, among other things to prevent unauthorized persons from gaining access to this data. In addition, our website and contact form can only be consulted over a secure “SSL” connection.

How click behavior and cookies are handled

The (mobile) websites of Mbnaviworld.nl (using cookies and other tracking methods) track visitor data such as the pages most frequently requested by a visitor. The purpose of this is to optimize the design of the website and to prevent fraud from, for example, bots.

We also use the services of Roxr to analyze the visitors to our website. For more information about Roxr's data processing, see: Roxr information. Roxr processes in accordance with its statement (Data Processing Agreement) the data in accordance with the EU privacy legislation (“GDPR”)

Mbnaviworld only uses functional cookies. These cookies are necessary for the functioning of the website, such as recording language choice, location choice and combating fraud / hacking attempts.

How does privacy work with links to other websites

On the website you will find a number of links to other websites. Although these websites have been selected with care, we cannot accept any responsibility with regard to the use of your data by those organizations. Please read the privacy statement, if any, of the website you are visiting.

Amendments

We reserve the right to make changes to the privacy statement. Therefore, regularly check the privacy statement for an update.

Rights

If you would like to know which of your personal data we have recorded, or if you want to change or delete data or have it deleted in accordance with the applicable regulations, you can send an e-mail via the contact form. We also reserve the right to ask you to identify yourself so that we can be sure that you are the right person.

We will answer you within 4 weeks

Questions

If you have any specific questions about our privacy policy, you can send them to us by e-mail or in writing. The details can be found on our contact page.

25/05/2018, Gorredijk

Updated: 5/16/2021